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Privacy Policy

The information you provide will be used by Service F1rst Ltd to supply you with the services for which you apply and will not be disclosed without your permission unless required by law.

What you need to know

We may, however, share information with organisations which are part of our business  for the purpose of analysis or to invite you to take part in market research and to inform you of goods and services you may be interested in. You may be contacted by mail, telephone, email or fax.
If you would prefer your details not to be used for this purpose, please write to: Service F1rst Customer Services, PO Box 791, Over, Cambridgeshire, CB4 5WW. You may also email this request to admin@servicef1rst.co.uk
We may co-operate with the police and any other relevant authorities or organisations in connection with any miss-use or suspected miss-use of the services provided by us or this website or of other telecommunications services. If necessary, we may divulge information about you for this purpose.
You have a right to ask for a copy of the data held about you.
Cookies
Like many other web sites we use Cookies on our site. Cookies can help a website to personalise your visit. A Cookie is a text-only string of information that a website transfers to the Cookie file of the browser on your computer's hard disk so that the website can, among other things, remember who you are. A Cookie will typically contain the name of the domain from which the Cookie has come, the "lifetime" of the Cookie, and a value, usually a randomly generated unique number. Three types of electronic access, storage and/or tracing devices are used on this website:-
Session Cookies:
which are temporary Cookies that remain in the cookie file of your browser until you leave the site. This information is not stored after you have left the site.
Persistent cookies:
which remain in the Cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie but this may be indefinitely or until deleted).
Web Beacons:
which are electronic images known as Web Beacons (also called "clear gif's" or "web bugs") that allow us to count the number of users who have visited these Web pages.
Cookies cannot be used by themselves to identify you. However, if you are an existing customer and you have logged onto this site and identified yourself as a customer, we may be able to connect your personal information with your cookie information.
How we use these electronic devices on our Website and what Information we collect.
Session Cookies:
we use Session Cookies to allow you to carry information across pages of our site and avoid having to re-enter information, during that particular visit. This information will not be available next time you visit our website.
Persistent Cookies:
we use Persistent Cookies to help us recognise you as a unique visitor when you next visit our website. The information stored may be recognised and used by our web-site next time you visit and we may use this information to personalise your visits and specifically tailor advertising and/or information directed toward you. This information may also be used to assist in the efficiency of the sign up process and to compile anonymous, aggregated statistics that allow us to understand how users use our website and to help us improve the structure of our website. Unless specifically deleted this information may be stored and accessed for an indefinite period of time.
We cannot identify you personally in this way and we do not collect or monitor your customer information in conjunction with your Cookie information although we may collect and monitor your customer information in conjunction with your Cookie information.
Web Beacons :
we use Web Beacons to collect only limited information including but not limited to, a Cookie number, which Web page you visited, the number of times you visited that Web page, the time and date you visited that Web page, the length of that visit and a description of the Web page which you visited and on which the Web Beacon resides. We use this information to compile anonymous, aggregated statistics that allow us to understand how users use our website and to help us improve the structure of our website. We can also use this information to recognise whether you have visited our Website before. Unless specifically deleted this information may be stored and accessed for an indefinite period of time.
Disabling Cookies:
If you do not wish to accept our Cookies or Web Beacons you can decline Cookies and/or Web Beacons and/or refuse access to previously stored information by using your web Browser. The facilities within your web Browser to allow you to do this will vary from Browser to Browser but they may be found in the “Privacy” or “Cookies” section of the “Properties” menu of your Browser. If you require assistance in disabling Cookies you should refer to the "help" menu within your Browser. Please note however, that you may not be able to use all of the interactive features of our Website if Cookies and/or Web Beacons are disabled.

Now you know a bit more about us, contact us if you would like to become one of our customers.